Filed under Evolving Media

Evolving Media

Paging Dr iPad?

In true Steve Jobs (Apple CEO) fashion, the iPad launched last week with a bang. Apple’s slick answer to the tablet computer is essentially a bigger and better iPod Touch – sitting somewhere between smartphones and small computers.

Even before the gadget has hit Australian shores, speculation about the iPad has thundered through the community. Not surprisingly, it has also made noise in the medical area – after all, many healthcare professionals already use the iPhone and about 3,100 (granted, US-centric) health apps are already in existence. This week, 6minutes published an interesting article on the iPad’s potential role in medicine, which has already attracted mixed reviews of the device from local medics.

Steve Jobs shows off the iPad

Steve Jobs shows off the iPad - Cube blog post

So, is it time to tout this new device as ‘iDoc’?

The reviews have certainly been mixed. While some suggest the iPad is what doctors have been dreaming of since the PC revolution began, others say the iPad is not ready for healthcare.

To focus on one area, many have discussed the iPad’s potential in the hospital setting. Will it help doctors with ward rounds – gathering and sharing patient information, as well as its use as a patient education tool? Features like portability, a high-definition colour touch screen, multimedia content and wireless connectivity may certainly help. However, critics list a plethora of reasons why the iPad has no place in the hospital. It’s inability to multitask or take a photo and lack of a USB port and Flash support.

Local physicians offer mixed reviews. Sydney General Practitioner Dr Raymond Seidler says that for a GP who likes gadgets, the sleek and stylish iPad has everything he wants. Both he and his 12-year-old daughter are eagerly awaiting the iPad – but for different reasons.

Dr Seidler’s daughter is looking forward to watching movies, checking her Facebook and downloading first-run books to take to school, without adding to the 15 kg to her backpack. While Dr Seidler will be able to check e-mail, YouTube and listen to podcasts from his favourite online sites, the BBC or the New Yorker.

Medical textbooks like Harrison’s online will be a click away and the large screen does away with my need for spectacles, which are necessary when I’m squinting at my tiny iPhone, he said.

Professor Jeff Szer, a Melbourne-based haematologist, agrees that technology like the iPhone/iPod Touch have a role to play in medicine. Professor Szer’s perspective on the iPad, however, is that the gadget is unlikely to change the face of how medicine is practiced.

This device has been preceded by a decade of tablet devices, none of which has found anything but niche uses in some health-related areas. I do not expect the iPad to be a game-changer.

While Professor Szer believes that “connectedness” is important for information exchange and communication in medicine, he will not rush out to buy an iPad.

A recent survey by Software Advice showed that while healthcare professionals welcome tablet computers and iPhones, this does not mean the iPad is the solution, as it lacks a number of fundamental features necessary in the healthcare field. 

The iPad certainly has its supporters and critics – but will it affect how medicine is practiced in Australia? We’ll just have to wait and see.

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Evolving Media

To Bing or to Google – a new e-health dilemma?

To Bing or to Google – a new e-health dilemma?

A new e-health dilemma?

The battle for world search engine dominance enters a new phase this month with the arrival of a new ‘health’ search capability from Microsoft’s Bing, which seeks to challenge Google’s seemingly impenetrable global position. With health being one of the most commonly searched-for topics online, this could represent a very smart competitive move!

For those spending regular time researching health diagnoses or specific medical information (see our recent blog on ‘cyberchondriacs’), Bing does offer the potential to introduce some changes to their web search style. The .com community state Bing prioritises nine trusted and verified medical resources – such as the Mayo Clinic – as the basis of its search capabilities, making it easier to find results that can be trusted.

The declaration that Bing joins Yahoo in the war against the ‘ten blue links’ approach to reporting search results does not in fact appear to be the case in reality! But what Bing does offer is a Quick Preview feature giving text based summaries of pages displayed in the search results. An Explorer Pane also allows quick access to symptoms, causes and treatments. 

Bing offers good practical features to support general health searches – but cannot surpass Google’s unique health strategy which offers the potential for secure and private storage of medical records, easy reference to relevant health information and connection to service providers. This personal, secure medical storage capability could gain greater attention as the Federal Government make moves mid-year to integrate and digitise medical records. Discussion has already commenced on the security of the new national identity system – a key component of this new legislation.

So will health prompt the masses to start ‘Binging’ instead of ‘Googling’?  Some say if Microsoft continues to make ongoing improvements and embark on a massive advertising initiative, Bing does stand a chance in converting more than an impressionable few! Watch this space.

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Evolving Media

Twitter and healthcare – could 2010 be the year they come together?

Hands up who’s been on Twitter for more than 12 months? Be honest!

If, like most people, you can’t put up your hand then don’t worry, because it was only in 2009 that Twitter really hit the mainstream. Created back in 2006, the site provided a unique microblogging service that enabled users to send messages (tweets) of up to 140 characters to their network of followers across the globe. However, by 2008 there were still only a few hundred thousand users.

It wasn’t until the beginning of last year when big-name celebrities began using the service to connect with their fan base, and Governments and big corporations used the site to extend the reach of their campaigns, that Twitter hit the headlines and experienced serious exponential growth.

The exact number of users is hard to quantify, but by September last year the number of live Twitter accounts is said to have passed an incredible 50 million. One in five internet users employ Twitter or another service to send updates about themselves or to see other people’s updates.

Twitter and healthcare – could 2010 be the year they come together?

Twitter and healthcare – could 2010 be the year they come together?

The early adopters of Twitter in the healthcare arena have been clinical groups, hospitals and healthcare organisations who are beginning to use Twitter to communicate timely information within the medical community, to patients and the public. Real-time tweets provide a fast and easy way to reach multiple people in a short space of time. This has advantages for sharing time-critical information such as drug safety warnings, tracking disease outbreaks and disseminating healthcare information.

Twitter applications are now available to help patients find out about clinical trials or to link brief news alerts from organisations like the Center for Disease Control and Prevention (CDC) to reliable websites that provide more detailed information. International congresses are now using tweet streams to update followers on the latest news and data announcements.

Twitter has become an integral part of communication in today’s society. In fact, for the first time, the updated Medicines Australia Code of Conduct includes reference to social media (section 12.9 for consumers, 2.4.2 for healthcare professionals) – removing the current ambiguity and providing definitive acceptance of this medium as a valid communication channel within the healthcare arena.

With major health issues like swine flu topping the charts as the second most tweeted about topic in 2009, it’s clear that health will continue to be discussed via social media. It’s time the Pharma industry began dipping its toe into the water and using this channel to openly interact with its target audiences.

If Pharma is not part of the conversation to begin with, how can we expect our voice to be heard?

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About Cube

Cube is a Sydney-based independent public relations agency working across the health and nutrition arena.

Here at Cube we recognise that communications is a constantly evolving field. With health being a hot topic of conversation, it’s critical that we maximise the multiple ways to generate compelling conversation and diverse debate.

About Our Blog

The Cube portal – Cubism – is more than just a blog. You can find our aggregated Twitter feed, videos, podcasts and pictures, as well as links to our social networking profiles.

Cubism provides our thoughts and perspectives on a range of topics from the evolving media landscape and topical healthcare news, right through to lifestyle posts. The entire Cube team is involved in content development and the opinions are 100% ours.

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